End-to-End Technology Support Services
Our services are designed to help customers get the most value from the technologies they use.
We provide support throughout the full lifecycle of each system — from installation to maintenance and optimization.
Scientific Application Support
• Assistance with troubleshooting and result interpretation
• Updates on new methodologies and best practices
• Support for method validation and system integration
Technical Support Services
• Installation, configuration, and system validation
• Preventive and corrective maintenance
• On-site and remote diagnostics
• Calibration and performance optimization
• Rapid-response repair services across Greece
Training & Knowledge Transfer
• Comprehensive on-site or remote training programs
• Training tailored to healthcare, food, and industrial settings
• Regular updates aligned with evolving technologies and regulations
Compliance & Quality Assurance Support
Our experts provide practical support for laboratories and production units seeking to meet and maintain national and international standards:
Key standards we support include:
• ISO 9001:2015 (Quality Management Systems)
• ISO 13485:2016 (Medical Devices)
• ISO 37001:2016 (Anti-Bribery Management)
• ISO 14001:2015 (Environmental Management)