Support

 

At Biodynamics the technical support and service team offers nation-wide technical support and service by factory trained engineers on all instrumentation. Ongoing factory training ensures their ability to provide efficient and effective assistance to existing and prospective users.

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Biodynamics technical service promotes the use of service contracts as it has proven the benefit of preventative maintenance in minimizing down-time, in particular when dealing with large complex instrumentation. With a service contract customers enjoy peace of mind that instrumentation is kept in excellent working order and that work flow is seldom interrupted due to technical faults.

In most instances, on-site service and repairs are done, thus minimizing customer down time.

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Biodynamics Technical Service however also boasts an extensive in-house workshop and laboratory consisting of all the necessary specialized tools and equipment needed for complex repairs or trouble shooting, ensuring that instruments are kept working according to specification.

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All service and repair work is guaranteed, with only the original manufacturer spare parts being used.

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For all technical and service related questions, telephonic consulting is available from the Central offices. This prompt communication often allows for quick resolution of minor problems and queries.